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FAQ Find out the frequently asked questions here

Do you do single copies?

We can do as little as one copy from A4 to A0, black & white and colour.

Do you do faxes?

Yes, we do, they are done whilst you wait.

Why is my image so blurry?

The image you may have supplied could have been low quality. If the image is being magnified past several times its size it will begin to pixelate and become unclear.

Can I use images from the internet?

Yes you can although most images online are very low resolution therefore bad quality. To get high quality images you will need to purchase them from stock websites or provide your own photos.

What is DPI?

DPI (Dots Per Inch). The higher the DPI the better chance of your image being very high quality when printed, obviously this depends on the image dimensions as well. 300 DPI is good for print, 72 DPI is what most internet images are.

What is a template?

A template is something that is already setup with the correct dimensions, bleeds and crop marks. Designed to help you provide print ready artwork. You can download them from here.

Whats the turnaround time?

In-house turnaround time is usually 2-3 working days with the possibility of same-day if needed.
Factory is usually 5 working days, however each product varies.

For specific turnaround times for individual products, please call or email

What are crop marks?

Crop marks, also known as trim marks, are lines printed in the corners of your publication's sheet or sheets of paper to show the printer where to trim the paper.

What is bleed?

Bleed is a printing term that refers to printing that goes beyond the edge of the sheet before trimming. In other words, the bleed is the area to be trimmed off. The bleed is the part on the side of a document that gives the printer a small amount of space to account for movement of the paper, and design inconsistencies. Artwork and background colors can extend into the bleed area and after trimming, the bleed ensures that no unprinted edges occur in the final trimmed document.